I just checked under downloads and the 5.1 upgrade packages are no longer offered. Anyone else seeing this?

Do you know if there are any major issues with the new 5.1?

We did upgrade to 5.1 and I've seen a few quirky things but I've not reported them yet. We're still gathering data and testing.

Dave
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I am on it, I haven't had issues with the server release.
Answered 06/02/2010 by: dtuttle
Purple Belt

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We have a lot of customers who are not reading the release notes and are "pulling the plug" during the upgrade which is a very bad thing. We are planning on making the installer more "agressive" to minimize the likelihood of this and documenting the installer's behaviour change in the release notes for those customers to be aware of the agressive approach. In the meantime you can obtain the 5.1 upgrade by reading this faq:
http://www.kace.com/support/customer/faq/index.php?action=artikel&cat=1&id=1022&artlang=en

Essentially "more agressive" means that we are going to truncate the agent logs history on the upgrade which will speed up the slowest step where the plug is being pulled. For customers who want to preserve their agent logs and possibly endure a long upgrade please contact support.
Answered 06/02/2010 by: GillySpy
Seventh Degree Black Belt

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Thanks for the explanation.

Also, I've noticed that all my clients that upgraded to 5.1 had their client re-inventoried and now the asset-history is full of entries. Mostly windows updates, security patches, etc. This really screwed up our reports that show what installations occurred the day before.

thanks again,
Dave
Answered 06/02/2010 by: diverdaveman1
Purple Belt

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ORIGINAL: GillySpy

We have a lot of customers who are not reading the release notes and are "pulling the plug" during the upgrade which is a very bad thing.



Wow. Patience is a virtue. [;)]

I've got to say that it's bad practice to pull the plug on ANYTHING during an upgrade. To anyone thinking of unplugging a server during a software upgrade: if it seems like it's hung, call support!
Answered 06/03/2010 by: airwolf
Tenth Degree Black Belt

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I wish this notification would have been posted on the Kace.com support portal somewhere (maybe I missed it?).

Anyway, I find it interesting that people are pulling the plug mid-update despite all of the gratuitous warnings not to do so in the release notes.
Answered 06/07/2010 by: MikePace
Senior Yellow Belt

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