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Fix for Error Uninstalling Program (Missing Source Files)

A handful of machines were failing uninstall-type Managed Installs (using Adobe's Uninstall, MSI uninstall commands, etc) and when trying to manually uninstall via Add/Remove Programs (which would give the annoying "missing source files" error).  I've used these tools several times now and found them to be very useful (particulaly since the error typically points to a Temp subfolder which got purged months/years ago).

Definitely beats purging the software by hand from the registry and manually deleting program folders/files (which is what I've done for many years).  The only thing improvement I would make would be to add an option to uninstall multiple applications in one shot, but other than that I can't complain.

These also have "Install Repair" functionality, but I can't speak for it since I haven't needed to use it yet.  Just FYI, it's there as well.

John
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XP & Vista
http://support.microsoft.com/kb/971187
* requires an active Internet connection, works with proxy via IE settings

Win7
http://support.microsoft.com/mats/Program_Install_and_Uninstall
* portable version of FixIt app available for download


Comments

  • I agree have used this windows 7 link for a groupwise uninstalls, helped a lot - SMal.tmcc 11 years ago
  • I'll give this a shot next time I encounter this error, because I've definitely done this before "purging the software by hand from the registry and manually deleting program folders/files". - Ben M 11 years ago
  • For anyone coming here looking for a more controllable solution and where you have a copy of the source file but workstations are pointing to the wrong/missing location, all you need do is copy the source to a location accessible by the installing account and then add an entry to the SourceList, which will be in 'HKEY_CLASSES_ROOT\Installer\Products\[Packed_GUID]\SourceList\Net'. The Packed_GUID is constructed from the product's ProductCode: http://www.symantec.com/connect/blogs/guid-converter - anonymous_9363 9 years ago
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