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Managing Dell Servers with the Dell KACE K1000 and Dell Open Manage

Managing servers as part of a systems management solution presents unique challenges that need to be addressed differently from client systems. Dell offers a set of freely available tools, called OpenManage, to help manage servers purchased from Dell. These tools deliver remote access management, BIOS and system chassis management, and active hardware system monitoring via SNMP or IPMI. Integrating the OpenManage toolset with the Dell | KACE K1000 Systems Management Appliance provides a comprehensive end-to-end solution for managing Dell servers. This white paper discusses the issues and the capabilities of addressing those issues with the combined OpenManage and Dell KACE offerings.

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KACE Launches New Help Desk Module For Upgraded KBOX IT Management Applicance

http://www.kace.com

KACE LAUNCHES NEW HELP DESK MODULE FOR UPGRADED KBOX IT MANAGEMENT APPLIANCE

Automated support ticket management and enhanced Microsoft Security Bulletin patch installation process reduces IT staffing costs for mid-market organizations

MOUNTAIN VIEW, Calif. – January 30, 2006 - KACE™, the leader in IT management solutions for mid-market organizations, today announced the general availability of KBOX™ IT Management Suite 2.1. The new version of the automation appliance integrates with a new help desk module and improved patch management, software distribution and the new ability to manage automated installs of all patches in Microsoft Security Bulletins.

"Patch management is a critical part of a comprehensive security program for IT governance,” said Andrew Plato, President / Principal Consultant for Anitian, a nationally recognized leader in information security and network infrastructure solutions. “Manually applying patches consumes valuable time and lacks auditing and accountability capabilities. The ability of KBOX to automate and manage system patching saves time and helps IT departments maintain security compliance."

In a recent review of 33 IT asset and software management tools, industry-leading tools analyst Steven Russman reported in ECPWeb.com's Tools Manager report: “KBOX offers surprisingly robust software-reconciliation and knowledge-base functions for a mid-market product. The user interface is well designed, straightforward and easy to navigate. We give it high ratings for workflow management (e.g., job, policy, and script-scheduling wizards), event notification (i.e., creating custom alerts using a combination of conditions) and the ability to add custom data fields.”

“KACE’s new help desk module brings the end-users of Windows business desktops into the IT management process by helping IT staff identify technical problems in a manageable way,” said Rob Meinhardt, CEO of KACE. “The KBOX is designed to automate IT management and give IT managers more time to keep their networks secure and running smoothly.”

The KBOX IT Management Suite automatically manages, monitors, and controls the inventory, distribution, patch, security, compliance, messaging, licensing and performance demands of every node on the network.

New features in version 2.1 include:

New Help Desk module – Trouble ticket submission, tracking and management integrated with the KBOX knowledge base, hardware and software inventory, remote control, and customizable reporting;

Automation of Microsoft Security Bulletin updates - Automated creation of managed installs for individual patches and all patches in Microsoft Security Bulletins;

Additional Security and Configuration Wizards - New wizards enable IT managers to easily prevent programs from running, set and lift quarantine policies, deploy McAfee SuperDAT Updater and Symantec Norton AntiVirus, enforce remote desktop configuration, and MSI Installer wizard;

Automated Power-on for late night virus scans and patch updates - Wake-On-LAN support allows IT managers to schedule all your machines to power on at midnight for the important virus scan or software distribution;

Support for Multiple Remote Control Packages – Easy integration and customization for VNC, NetOps, XP Remote and Dameware;

User Self-Service Under IT Control – Users can install approved software, download approved files and run approved scripts without the need to have administrative privileges on their desktops;

New hardware design - 1U rack mount with cool silver faceplate; Dual Intel Xeon 3.0 GHz 2MB Cache with 800 MHz Bus; 2 GB Memory; 3x160GB SATA hard drives; Dual NIC cards.

Pricing for KBOX™ IT Automation Appliance 2.1 starts at $7,500 for a 100-node network. The KBOX™ Policy and Scripting Module, the KBOX™ Security Enforcement and Audit Module and the KBOX™ Help Desk Module are priced separately. For more information, please contact KACE at 888-522-3638 or via email to sales@kace.com.

About KBOX™ by KACE

The KBOX IT Management Suite is an inclusive secure appliance that instantly manages, monitors, and controls the inventory, distribution, patch, security, configuration, compliance, licensing and performance demands of every node on the network. KBOX automates routine and complex IT maintenance tasks, improves IT productivity and security, and robustly promotes network uptime in an extremely flexible, intelligent and unique approach.

About KACE™

KACE is a privately-held technology company that's Rethinking IT through its KBOX™ product line which delivers easy-to-use, comprehensive IT automation solutions that are affordable and really work. KACE is headquartered in Mountain View, California, and has offices in Charlotte, North Carolina and Chicago, Illinois. To learn more about KACE and its product offerings, please visit www.kace.com or call 1-888-522-3638.

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New KBOX Systems Deployment Appliances Take the Legwork Out of Provisioning

http://www.kace.com

New KBOX Systems Deployment Appliances Take the Legwork Out of Provisioning

KBOX 2000 Series Provides Affordable, Centralized Systems Deployment and Remote System Recovery for Mid-Market Organizations

MOUNTAIN VIEW, Calif. - August 14, 2006 - KACE™, the leader in IT management solutions for mid-market organizations, today announced the new KBOX™ 2000 Series Systems Deployment Appliances, an easy-to-use, comprehensive, affordable family of turnkey appliances that allows remote, unattended provisioning – including operating systems, applications, and files, of servers, desktops and laptops. Targeted specifically to the mid-market, where complexity and cost are enemies to IT productivity, the KBOX™ 2000 Series frees systems administrators from the overly-complex, time-consuming manual process of deploying and re-provisioning machines for use, installing and updating applications, and systems recovery.

According to the December 2005 Gartner Report "Saving Money on PC Deployment" by Michael A. Silver, "(c)ompanies spend too much time and money deploying new PCs. Tools are available to help organizations reduce deployment costs, but lots of process is required to get to the point where deployment can be fully automated." Unfortunately many currently available tools are too costly and complex, especially for the mid-market. The KBOX™ 2000 Series addresses these issues by providing affordable centralized systems deployment in a plug-and-play appliance-based solution for back-office and remote provisioning of desktops, laptops and servers. The new appliance will benefit mid-size companies by reducing time spent on manual systems deployment and repair, and eliminating user downtime, costs of travel and after-hours work.

The KBOX™ 2000 Series is a secure, robust family of appliances that allows systems administrators to centrally provision systems anywhere on their network directly from a easy-to-use web-based administrative console:

Centralized Systems Deployment

Disk Imaging allowing remote capture and deployment

Integrated image library that eliminates the scatter and confusion of storing installation data on CDs and shared network directories

Scripted Installation for remote, unattended installation of operating systems

Slipstream install of files and applications

Single agentless solution for desktops, laptops and servers

Windows and Linux support

Remote Systems Recovery

Remote recovery of corrupted systems regardless of OS condition

Bundled recovery console with integrated remote control eases system repair, provides rapid re-provisioning of unrecoverable systems

Affordable, Robust Appliance Delivery

Intuitive, integrated Web-based user interface boosts ease of use

Plug and play deployment

Optional directly attached storage for scalable image management

The KBOX™ 2000 Series is the only appliance-based solution to combine disk imaging, scripted installation and remote system recovery into a centralized, affordable and easy-to-use solution for automating the end-to-end systems provisioning of desktops, laptops and servers. “The KBOX 2000 eliminates the need to run from machine to machine with stacks of boot disks,” said Marty Kacin, president and CTO of KACE. “It takes the legwork out of systems provisioning with its unattended deployment and remote system recovery capabilities for servers, desktops and laptops." The 2000 Series is available in the following models:

· KBOX 2100 for deployments of 100-1000 systems

· KBOX 2200 for deployments of 1000 or more systems

· KBOX 16 optional direct attached storage for use with KBOX 2200

Pricing for KBOX™ 2000 Systems Deployment Series Appliances starts at $12,900.

About KACE™

KACE, a privately-held technology company, is the leader in IT automation appliances. KACE is headquartered in Mountain View, California, and has offices in Charlotte, North Carolina and Chicago, Illinois. To learn more about KACE and its product offerings, please visit www.kace.com or call 1-888-522-3638.

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New KBOX Appliances Bring Enterprise-Grade, Cross Platform IT Automation to Mid-Market

http://www.kace.com

New KBOX Appliances Bring Enterprise-Grade, Cross Platform IT Automation to Mid-Market

KBOX 1000 Series Offers Affordable, Easy to Use Linux, Windows and Mac IT Management

MOUNTAIN VIEW, Calif. – September 12, 2006 - KACE™, the leader in IT management solutions for mid-market organizations, today announced the new KBOX™ 1000 Series Systems Management Appliances, an easy-to-use, affordable line of turnkey IT Automation appliances that allow comprehensive management of laptops, desktops and servers and other network devices across several operating systems.

“Managing mixed environments has traditionally been difficult - but environments will only become more commonplace as many enterprises dip their toes in the Mac or Linux waters with the impending Microsoft® Windows Vista™ rollout,” said Andi Mann, senior analyst at Enterprise Management Associates. “The KBOX 1000 series will go a long way in making mixed environments an easily-managed reality for organizations in the mid market space.”

The KBOX™ 1000 Series is a significant upgrade to KACE’s flagship product launched in 2005, the KBOX™ IT Management Suite. The new KBOX 1000 Series expands its comprehensive management capabilities from Windows to Linux (Red Hat) and Mac OS X.

“We are excited to see KACE bring some of the robust functionality of the KBOX to mixed-environments that run a combination of Mac, Windows and Linux servers and desktops,” said Michelle Drolet, CEO Conqwest. “The KBOX 1000 Series is going to help our clients more cost-effectively manage all of their software and hardware.”

The KBOX™ 1000 Series is a secure, robust line of appliances that provides affordable, end-to-end systems management including: hardware and software inventory, software distribution, patch management, scripting and policy configuration, remote control, alerting, reporting and dashboards, security audit and enforcement, and a end-user self service portal. New features include:

- Flexible wizard-based reporting with 50+ pre-configured reports and dashboards

- Application metering to ease license compliance and harvesting

- Mac OS X and Linux Support:

· Detailed hardware and software inventory

· Remote installation and distribution of applications, updates, service packs and any digital asset

· Pre-configured remote control with support for most industry standard packages

· Alerting based on network and system events

· LDAP integration

The KBOX 1000 Series also includes an optional help desk module that provides trouble ticket submission, tracking and management. Out-of-the box integration with KBOXÂ’s comprehensive management capabilities, including the new Mac and Linux features, allows organizations to solve problems on all systems in real time-- not simply track them.

“The KBOX 1000 is a response to our customers and prospects with mixed Windows, Mac and Linux environments, who have found that tools such as Microsoft SMS cannot meet their needs.” said Marty Kacin, president and CTO of KACE. “The KBOX 1000 Series supports these mixed environments with a rich set of functionality that is affordable for organizations of all sizes.”

The 1000 Series is available in the following models:

· KBOX 1100 for managing 100-1000 systems

· KBOX 1200 for managing 1000 or more systems

Pricing for KBOX™ 1000 Systems Management Series Appliances starts at $9500 for 100 nodes.

The KBOX family also includes the KBOX 2000 Series Systems Deployment Appliances for OS and application provisioning of Windows and Linux desktops, laptops, and servers.

About KACE™

KACE, a privately-held technology company, is the leader in IT automation appliances. KACE is headquartered in Mountain View, California, and has offices in Charlotte, North Carolina and Chicago, Illinois. To learn more about KACE and its product offerings, please visit www.kace.com or call 1-888-522-3638.

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KACE(tm) Offers Roadmap to Improved End Point Security

http://www.kace.com

New Whitepaper from KACE(tm) shows how mid-market companies can stay mobile and connected while safeguarding networks and proprietary data

MOUNTAIN VIEW, Calif. - November 13, 2006 - KACE(tm), the leader in IT management solutions for mid-market organizations, today announced the availability of a white paper that describes a 5-step plan for improving end point security.

These days, a company's network environment supports more users and critical applications, and has more dependency on the Internet. The very technologies driving business today--laptops and other mobile networking devices, e-mail, WiFi and other unsecured Internet connection technologies, and many others--are creating security vulnerabilities that can leave a business open to significant losses in equipment, information and revenue. And while security solutions are improving, attack technologies are in near-lockstep with those gains.

"Developing a Collaborative Endpoint Security Solution: Why perimeter security is not enough...", a white paper commissioned by KACE, explains how increased connectivity to the Internet, combined with the weaknesses of an organization's systems, puts an organization?s entire network infrastructure at risk. The paper asserts that an effective security approach goes beyond simply applying the technology to address the process itself, as well as the people using and managing it. The overall solution is to manage security as a process that works from the inside out.

This white paper is now available at http://www.KACE.com/infocenter.

For an RSS feed of KACE news, coverage, case studies and IT automation trends, visit http://del.icio.us/KACE or feed://del.icio.us/rss/KACE.

About KACE(tm)

KACE(tm), a privately held technology company, is the leader in IT automation appliances. The KBOX(tm) 1000 family of systems management appliances delivers easy-to-use, comprehensive IT automation appliances that are affordable and really work. The KBOX 2000 Series provides affordable, centralized systems deployment and remote system recovery for mid-market organizations. KACE is headquartered in Mountain View, California, and has offices in Charlotte, North Carolina, and Chicago, Illinois. To learn more about KACE and its product offerings, please visit http://www.kace.com or call 1-888-522-3638.

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