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Kace SMA not tracking RAM changes

Hello,

We're in the process of moving our devices from an older SMA server to a new one. We decided to configure the new one from scratch and everything is working well so far. One thing we noticed recently was that the new server wasn't logging RAM changes in the Hardware section under Show Changes. The RAM Used amount changes, but the change isn't being logged. It is being logged on our old server. The old server is running version 11.1.264 and the new server is running versionĀ 13.0.383. Is this something that got deprecated with an update or is there some configuration I'm missing to enable this logging?

Thanks!

Old Server:

0D1Xb79H1nAAAAAElFTkSuQmCC


New Server:

nNAAAAAElFTkSuQmCC


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Answers (2)

Answer Summary:
Posted by: Nico_K 1 year ago
Red Belt
0

checked with 13.1: shows the changes as you want it.
Likely you need to subscribe the changes under Settings | History.

Posted by: lbradbury 1 year ago
Senior White Belt
0

Thank you, Nico. We upgraded the server and agents to 13.1 and I found the RAM Used checkbox under Settings > History > Subscriptions > Assets > Device. All is working now.

 
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