/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


xml document is empty from kbox site

05/14/2018 1213 views
[2018-05-14.10:56:30][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: download with no speed limit
[2018-05-14.10:56:30][runkbot:KWeb::DownloadUsingCurl ] DownloadFile: Downloaded C:\ProgramData\Quest\KACE\kbots_cache\0-4.xml from http://kbox.nnn.com/service/kbot_service_notsoap.php?METHOD=getkbot&KUID=4299e3ae-649c-423d-a56b-2b64634a665e&KBOT_ID=0&KBOT_VERSION=4&CLIENT_VERSION=8.0.152 Download speed: 0.000000 bytes/second
file:/C:/ProgramData/Quest/KACE/kbots_cache/0-4.xml:1: parser error : Document is empty
^
file:/C:/ProgramData/Quest/KACE/kbots_cache/0-4.xml:1: parser error : Start tag expected, '<' not found
^
[2018-05-14.10:56:30][runkbot:KBotScript::Load        ] KBotScript::Load - Document not parsed successfully
[2018-05-14.10:56:30][runkbot:KBotScriptManager::GetSc] KBotScriptManager::GetScriptVersion - Document not parsed successfully
[2018-05-14.10:56:30][runkbot:KBotScriptManager::Fetch] KBotScriptManager::FetchAndWriteToCache - Failed to get version in kbot xml
[2018-05-14.10:56:30][runkbot:KBotScriptManager::GetSc] KBotScriptManager::GetScript - Failed to get kbot script [0-4]
kbot[0:0] @ 2018-05-14T10:56:30 (status) START
kbot[0:0] @ 2018-05-14T10:56:30 (activity) Kbot not available locally, can't execute at this time
kbot[0:0] @ 2018-05-14T10:56:30 (status) FINISH (In state 'verification_failed')
1 Comment   [ + ] Show comment

Comments

  • Do you know which script's XML this is referring to? If so, what is that script supposed to do?
    Is this happening on all managed devices or just some?

Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ