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KACE Product Support Question


Would we be able to image an Inspiron 17 5000 Series with the KBox 2100?

08/19/2016 1023 views
I noticed that the Driver Feed only includes Latitudes, Optiplex's and Precision Workstations. Am I SOL?

Thanks!

Matt Romero
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Comments

  • Thanks "NOLAB"!. That's what i thought but i wasn't 100% sure.

All Answers

0
We image systems here which have been on Inspiron.

You will manually need to add the drivers via \\yourkboxip\drivers - Sometimes you can find .cab files, I believe they are not available for most Inspiron machines however.
Answered 08/19/2016 by: nolab
Yellow Belt

0
The best method to add the post install drivers to the K2000 driver feed path is using the Driver_Feed_Builder utility which can be downloaded from the support site.
https://support.software.dell.com/k2000-systems-deployment-appliance/download-new-releases

If the system does not have the correct OS desired on it, use the Microsoft ISO install CD and install the OS. Run the Dell updates till all the drivers are updated then run the driver feed builder utility with the system connected to the network. It will prompt you for the IP of the K2 and the samba share password. Select the option to extract drivers using double driver and any 3rd party active drivers will be uploaded into the correct post install path.

Once the drivers are in the drivers_postinstall path then go about checking for the KBE boot on the system. If needed its as simple as copying the network or storage driver (which ever one is missing) to the /drivers /kbe_windows_xXX directory, cache drivers and create a new KBE to be able to boot the system. The same process would be used for non-dell systems as well.

David
Answered 08/19/2016 by: TheAustinDave
Brown Belt

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