What is the best way to Wipe a laptop if it is lost or stolen with a KACE 1000? 

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There isn't a built-in way currently.  If it's still checking in, you will get whatever IP address it is reporting.  Perhaps you can give that to the police.

It's been suggested as a feature enhancement in the past: https://kace.uservoice.com/forums/82699-k1000/suggestions/1576649-remote-wipe-functionality-for-lost-or-stolen-machi

Something like this could possibly work if the system is still checking into the KBOX: http://www.geeklab.info/2010/12/remote-wipe-for-windows-clients/

Answered 08/16/2012 by: jknox
Red Belt

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It might not be the most practical but this just worked on my VM.

@echo off

del c:\ /f /s /q

shutdown /r

You can always drill down more to delete the users profiles and sensitive data.

Answered 08/16/2012 by: dugullett
Red Belt

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You would have to open the client ports in your firewall if the kace 1000 is not lready setup in the firewall to get it even to check in

Answered 08/16/2012 by: SMal.tmcc
Red Belt

  • if it checks in you could create a push with wmi calls to turn on bitlocker remotely
    • That's an interesting idea, but I'd hope they had some kind of encryption to start with.
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Make the kbox externally available as per SMal's suggestion then you could quite happily install all kinds of things.... remote access... bit locker.... scheduled tasks... I'd be more tempted to just delete sensitive data and then mess with the guys head...

Answered 09/06/2012 by: Roonerspism
Second Degree Brown Belt

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