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Windows installer service has stoped..

Hi!

I have reflected windows installer service has stopped, after application installation (Citrix), so when i try to uninstall the application it got popup message: windows installer service could not be accessed.

When i try to start the Windows installer manually i got Error 1018: Illegal operation attempted on a registry kept that has been marked for deletion. (After rebooting only windows installer service is starting up)

In Event viewer:
Application Log: Warning: Failed to connect to server. Error: 0x800703FA
System Log:
The Windows Installer service failed to start due to the following error:
Illegal operation attempted on a registry key that has been marked for deletion.

I do not understand where I have wrong turn...

I have a search for the solution but i could not find any.

Please help me guys...

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Answers (10)

Posted by: AngelD 12 years ago
Red Belt
0
Illegal operation attempted on a registry key that has been marked for deletion.
http://www.microsoft.com/technet/prodtechnol/windows2000serv/reskit/w2000Msgs/3298.mspx?mfr=true
Posted by: jmcfadyen 12 years ago
5th Degree Black Belt
0
sounds like its toasting some important HKCR registry.

reregister the msiexec service.

msiexec /regserver or /register I cant remember what it is from the top of my head.
Posted by: sourav 12 years ago
Orange Senior Belt
0
ORIGINAL: jmcfadyen

sounds like its toasting some important HKCR registry.

reregister the msiexec service.

msiexec /regserver or /register I cant remember what it is from the top of my head.


Am not clear, would you like me to integrate this in package. How exactly I can overcome this strange behavior; that actually stopping the windows installer after installation done.

Any Suggestions would be appreciated with value.

Thanks.
Posted by: anonymous_9363 12 years ago
Red Belt
0
No. Jim is saying to try the re-registration first. If it fixes it, then you need to see where in the package in question the registry keys involved are getting altered.

Myself, I can't believe that a Citrix install is messing with the Installer service: something else is going on. As ever, ProcMon will show you.
Posted by: sourav 12 years ago
Orange Senior Belt
0
I want to show clear pitch of my problem .. so that i may get the solution out.

are these keys are really stopping the windows installer service.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SCARDSVR\0000\Control]
"ActiveService"="SCardSvr"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AFD\Parameters]
"DefaultSendWindow"=dword:0000fc00

In HKCU i have no keys except the software key.

Problem Description : after installation of the application , when i try to run active setup for other users am getting the error : windows installer service could not be accessed
Ofcourse for uninstalltion also when iam in admin again.

Thanks.
Posted by: AngelD 12 years ago
Red Belt
0
HKLM\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_SCARDSVR
Refer to a smartcard reader

HKLM\SYSTEM\CurrentControlSet\Services\AFD
Is "AFD Networking Support Environment" which is part of the operating system.

Could be that it replaces the network stack (don't think so but you never know) and therefore drops the connection.

What does a verbose log say?
Posted by: anonymous_9363 12 years ago
Red Belt
0
ORIGINAL: sourav
are these keys are really stopping the windows installer service.
No.

Refer to post # 5 and post # 7. You will be searching forever until you have the information these tools provide.
Posted by: jmcfadyen 12 years ago
5th Degree Black Belt
0
you should be on the procmon sales team Ian.
Posted by: anonymous_9363 12 years ago
Red Belt
0
ORIGINAL: jmcfadyen
you should be on the procmon sales team Ian.
LOL.. As it's free, I'd be making no money hand-over-fist, wouldn't I? :)
Posted by: sourav 12 years ago
Orange Senior Belt
0
Hi All ,

I tried the way posted in this below post..but my problem was not solved
http://itninja.com/question/ghost-8.0-locking-up-when-i-select-disk-or-partition1

Please anyone help in this regard.

Thanking all.
Sourav.
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