01/13/2010 9515 views
I have an app which was installed by userA. We're trying to uninstall it via Altiris but it generates the following in my log file:

MSI (s) (14:A8) [10:38:49:728]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (14:A8) [10:38:49:728]: MainEngineThread is returning 1605
MSI (c) (CC:E0) [10:38:49:728]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (CC:E0) [10:38:49:728]: MainEngineThread is returning 1605

If I deploy via Altiris, uninstallation via altris is not a problem.

Basically, the apps were previously installed by other users but we cannot uninstall via altiris. I need a way around this. Any ideas?

Thanks a bunch
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In all probability, the application was installed per-user. You have 2 choices: either build an uninstallation MSI (effectively a reverse-engineering of the installing MSI) or work your way through the various registry entries which flag the installation as a per-user one, delete them and then try uninstalling. From experience, I can tell you that the former will drive you slightly less nuts than the latter.
Answered 01/14/2010 by: VBScab
Red Belt