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Win XP and 2003 both have been installed on client machines, won't uninstall

I don't usually deal with GPOS or apps at work, but I was thrown this job as it is an "emergency" situation. I don't know how it happened that both Office XP and 2003 have been installed, but I'm having trouble removing them. It takes 10 minutes just to get the uninstall program up and running, and then it just partly removes the Office package.

The result is each uninstall taking about an hour, as it has to be run several times to remove everything. Is there any way to clean up both easily, and just reinstall?

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Answers (1)

Posted by: hambone 17 years ago
Senior Yellow Belt
0
Have you tried the MSI Cleanup utility ?

http://support.microsoft.com/kb/290301
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