Systems Management Question

Why K1000 doesn't download all the patch files?

01/29/2015 8038 views


I use the the patching feature of the K1000 Appliance 6.2.109330 for Adobe products. I configured it to detect and download the patches listed by a smart label. It seems to work but I have most of the patches listed and indicated like "missing" on several computers that are not downloaded.

So in my Patch Catalog, all the patches are listed but the size indicate "0" for some of them. Anybody knows why they are not downloaded ?

0 Comments   [ + ] Show comments


Community Chosen Answer


I noticed that the patch who have the size to "0" are superceded and therefore inactive or have all the values (installed, missing, error) to 0. So I think the patching mechanism work correctly.

ronco, thank you for your message. I didn't know that.

Answered 02/02/2015 by: SITEL
Purple Belt

All Answers

How are your Patch Subscription Settings configured (Settings > Control Panel)? What's the status reporting?
Answered 01/29/2015 by: jegolf
Red Belt


I configured like this:

Configure : Files detected as missing
Schedule : Every day at 20:00
    Files : After signature download

Answered 01/30/2015 by: SITEL
Purple Belt

Do you run a regular detect only missing patches on your workstations?  Patch downloads looks to see what systems are missing and updates the list, after which the patch will download on the next schedule.  We run a detect against all systems weekly to keep our patch reports/downloads up-to-date.
Answered 01/30/2015 by: gke565
Senior Yellow Belt

I configured the schedule to detect and deploy the patches all days at 10:00 AM and 3:00 PM. So if I have a patch listed in the catalog it's that it was detected right? And if it was detected it should be downloaded at 20:00 (8:00 PM) according to my configuration...
Answered 01/31/2015 by: SITEL
Purple Belt


Have you watched the Patching-related KKEs that we have available for on-demand viewing?

Ron Colson
KACE Koach
Answered 02/01/2015 by: ronco
Third Degree Brown Belt

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