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KACE Product Support Question


Why is Custom Field REGEX OU location for Windows 2012 server devices not being recognized?

10/26/2015 828 views
I currently have  smart label utilizing SQL query with the matching REGEX according to OU locations.  I have found this to only affect my Windows 2012 server devices.  All other devices that are pre windows 2012 are working fine.  I am currently utilize the OU locations for security patching schedules.  My K1000 appliance is running 6.3.113399.  My agents version that I am running is 6.3.314. I have open a ticket with KACE as well but wanted to reach to all you peeps to see if you have encountered this issue.    Any assistance Is greatly appreciated.
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Issue was resolved by adding the supported Operating System that was not being recognized within my Software Detail Custom Inventory.

Answered 11/24/2015 by: Jerry McGuigan
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