KACE Product Support Question
Where does the "Device" drop down under the service desk tickets section which state "Filter on submitter assigned devices" look at?
03/11/2015 2636 views
I have imported myself from our Active Directory and my "user" name under (Settings - Users) shows up in the "Submitter" drop down when creating a new ticket, but when I check the "Filter on submitter assigned devices" box for device the only thing that shows up under that drop down is "Unassigned". Can anyone tell me where this looks at?