When trying to image a Dell latitude 5410 receive error unable to determine server IP address. Check DHCP options and network drivers. Could not ping appliance

Pinging appliance to check for valid device IP. Cannot image from the stick or IPv4

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Answers (1)

Posted by: Nico_K 11 months ago
Red Belt

when the script ends, enter "ipconfig"
It seems that no IP has been provided.
If it works with other machines, the nessesary driver is misisng in the KBE.
Review this article for full troubleshooting: https://support.quest.com/kb/119771/

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