What Remote tools do companies use with kace k1000?
Also, we have group policy pushed down for trusted sites. I see the knowledge base article on "ie changes for remote control feature" and the changes that need to be made, but we may not be able to do them do to security restrictions. Is there another way to tackle this?
Thanks
Answers (8)
A product we use in my environment is the Goverlan Administration Suite. It has a remote control application that is available for standalone purchase. It supports agent based remote support for windows clients, RDP for windows clients, and vnc for linux/mac clients. You can connect by IP or Hostname and it does integrate with KACE. The price is far lower than that of Bomgar and coming up in the next software version 8 there will be support for vPro KVM functionality which is one thing Bomgar holds over Goverlan. The admin suite was roughly 600/license with unlimited nodes. The remote control by itself is 200-300 per license. Last time we quoted 6 enterprise licenses for Bomgar it was in upwards of 15K.
look at it here
We've been using this for nearly 18 months with our K1000. My team likes how well it works and how easy it is to use.
Comments:
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Are you still using goverlan and do you still like it? - kmgmis1 8 years ago
ORIGINAL: ms01ak
We're using the Bomgar Appliance (http://www.bomgar.com/) it's works on Windows, Mac ,linux, Blackberry, Windows Mobile devices and ipads.
Managed actions simply launch an .exe so instead of you going START> ALL PROGRAMS> VNC/VNCVIEWER.EXE you just click it managed action icon.
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