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05/03/2019 380 views

When I try to scan into the Barkode application I cannot pull up our Computer Asset type. I have made one change to the Asset type that seems to have caused this. We have a tag that we put on our computers that was previously an Asset field, we've changed it into a Text field to avoid having a record for both the computer and tag. 


Here as you can see the Computer Asset type is missing:


Also, I've just been made aware that this error appears when attempting to pull up the Devices list under the Inventory tab.


Initially it was assumed changing the field type from Asset to Text should  have only removed existing Assets values, but it seems it broke a lot of unexpected things. 

This was the previously done worked for reference: https://www.itninja.com/question/avoiding-duplicate-inventory-records

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BarKode is a third party application designed and created by Indigo Mountain and not an Official KACE Product.

'Asset Tag' type needs to be 'Asset Asset Tag' as this is how the BarKode appliance communicates with KACE.

You can find a reference to this in the BarKode User Guide.

https://indigomountain.co.uk/project/barkode/

Please email me directly at adam.zignani@indigomountain.co.uk or contact support@indigomountain.co.uk

Answered 05/03/2019 by: Ziggi
Blue Belt