KACE Product Support Question
What is the correct SQL for running a report that counts all tickets where Queue name = Help Desk, that have been created after a specific time of day (ie. 3:00pm) Ordered by Month?
05/29/2015 1330 views
I am new to SQL and have a special request for a report to determine if Help Desk hours need to change during certain times of the year. Thanks for any and all help.