KACE Product Support

Im trying to bold some text in my sql results but so far the only html tag the k1000 seems to allow is <br>.  Everything else like <b></b> get the greater and less then symbols replaced.  Is there a way to use bold or other html tags in reports?   For example, the bold here doesnt work but the new lines work.

select HD_TICKET.ID,
       HD_TICKET.TITLE ,
       HD_TICKET.RESOLUTION ,
              DATE_FORMAT(HD_TICKET.TIME_CLOSED, '%m-%d %H:%i') as TIME_CLOSED,
       ifnull((select FULL_NAME from USER where HD_TICKET.OWNER_ID = USER.ID),' Unassigned') as OWNER_NAME,
       (select FULL_NAME from USER where HD_TICKET.SUBMITTER_ID = USER.ID) as SUBMITTER_NAME,
GROUP_CONCAT('<b> *** ',HD_TICKET_CHANGE.TIMESTAMP,' *** </b><br>','Edited by:',(select FULL_NAME from USER where HD_TICKET_CHANGE.USER_ID= USER.ID) ,'<br>',HD_TICKET_CHANGE.COMMENT,'<br>' SEPARATOR '<br>') as Comments
from HD_TICKET
left join HD_STATUS on HD_STATUS_ID = HD_STATUS.ID
left join HD_PRIORITY on HD_PRIORITY_ID = HD_PRIORITY.ID
left join HD_IMPACT on HD_IMPACT_ID = HD_IMPACT.ID
left join MACHINE on HD_TICKET.MACHINE_ID = MACHINE.ID
left join HD_TICKET_CHANGE on HD_TICKET_CHANGE.HD_TICKET_ID=HD_TICKET.ID and HD_TICKET_CHANGE.COMMENT is not null and NOT HD_TICKET_CHANGE.COMMENT=''
where HD_STATUS.STATE = 'closed' and HD_TICKET.TIME_CLOSED > DATE_SUB(NOW(), INTERVAL 1 DAY)
group by ID
order by OWNER_NAME, HD_PRIORITY.ORDINAL, HD_STATUS.ORDINAL, HD_IMPACT.ORDINAL