When you log into any Office application for the first time it prompts for username and initials, afterwards Office creates certain folders and files, does anyone know what it creates? The reason I am asking is because our Citrix environment is having an issue when they try to run Adobe acrobat they get an internal error, but as soon as we launch a office application for the first time, Acrobat works fine.

I am guessing its because Office creates certain folders or maybe certain permissions that Adobe tries to access.
0 Comments   [ - ] Hide Comments


Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity



Would that be Acrobat Pro or Std? It would have hooks into Office to create PDF's in Word.

Office creates a user profile (in the setup you can specify profile settings or a file) to be called from the transform.

Answered 08/23/2006 by: WayneB
Blue Belt

Please log in to comment
Acrobat STD, it seems that after Office is run for the first time, I dont get the internal error in Acrobat anymore. Your probably right with the hooks, I'm assuming acrobat searching for something in "application data\microsoft" but can't find it until office runs and creates the profile.

This is a citrix issue so I figure it something that was done by the old packager. My MST does the profiling during the install.

Thanks for the help. Much appreciated.

Answered 08/24/2006 by: TNguyen81
Senior Yellow Belt

Please log in to comment