We are unable to install the new ampagent 5.4.5313
When we first deployed kace in our enviroment we had a server with a mapped directory.(over a year ago) and the server no longer exist. I have upgraded K1000 server to the latest 5.4.5315 but when the new agent fails to install. I tried to install it manually but I receive a popup window asking for the old directory from a server that no longer exist. Is the a way to clean the registry of the ampagent so that I get the new ampagent to install? I have over 350 computer across three states.
Thank you,
Don
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Answers (3)
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Posted by:
jknox
11 years ago
What version of the agent is currently on the systems? Is deploying through GPO an option?
Posted by:
SMal.tmcc
11 years ago
It sounds like the uninstall of the old version first may be problem. Try to manually remove old client before running install to see what happens
