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Best Practices Question


View tickets on department TV/monitor

05/08/2017 683 views
I'm attempting to setup a large monitor/TV to display some vital I.T. information.  One of the screens would be the latest tickets submitted to Kace.  Is there way to show the tickets without requiring constant logging on?  Is there an API that could share that information with digital signage software? 

Thanks!
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  • were you able to make this work? We're looking to do the same thing and I don't know where to start.

All Answers

5
The appliance has an API you can query:
https://support.quest.com/download/downloads?id=6077205
Also you can enable Database access on the appliance (Settings |Security Settings) so you can query the database directly from you BI software etc.
Follow this KB: https://support.quest.com/kb/114992
Answered 05/08/2017 by: Nico_K
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