Software Deployment Question

Cyberjack Base Components version 7.1.0 does not install if run as system-account

06/10/2015 1838 views
installation start and then exiting without error. as administrator it is running. any ideas?
i tried parameter /b which set the cache folder to another directory, but it didnt changed the behaviour.

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All Answers

The last paragraph in this Google translated link may provide a clue.

Answered 06/11/2015 by: dunnpy
Red Belt

seen this on a few software items.
Deploy it as a script which is running as admin.
It is better than a batch file which is zipped togehter with the installation itself and use runas in this batch.
And suggest a change at the vendors contact page to change this behaviour

Answered 06/11/2015 by: Nico_K
Red Belt

thanks four your quick replys!

i guess the reason is somewhere in this direction. i thought this can be a solution but unfortunately it is not. i've created those folders, but same behavior.

yes, that would be the easiest solution, but i need to use a softwaredeployment system, there all installations are running as systemuser.... thats why.
Answered 06/11/2015 by: christoph.mue
White Belt

  • The next step then may be using ProcMon to monitor the deployment and see if you can work out where the installer is failing.
    • Already did, can not identify which folder or permission is missing.
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