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KACE Product Support Question


User Password Reset

06/19/2018 1147 views
We have a Kace test server. One of ours forgot their local account password to sign in,
What is the easiest way to reset it.
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Community Chosen Answer

2
if you can still login with another user you can reset the password under Settings | User.
If you forgot the password for the admin user, you can use the local console:
user: netidag
pass: netdiag
command: reset_admin_password
Answered 06/19/2018 by: Nico_K
Red Belt

All Answers

-1
If you have version 8.x or newer, you can do it via Netdiag menu on the console

https://support.quest.com/kace-systems-management-appliance/kb/117315/netdiag-commands-explained


Look for KLOGIN_RESET
Answered 06/19/2018 by: Channeler
Red Belt

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