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KACE Product Support Question


User Management - Assign to Label - Label doesn't show up

03/06/2020 279 views

Hello,

I have created 5 user last week. 

They all need to have the same Role, the same Default Queue and the same Associated Label.


Somehow for one user, I can not assign the label, because it is not in the list to pick from. It is simply missing in the list. 

I click on the user -> Click "Manage Associated Labels" -> In that list is the label not listed, but only for this user. 

How can I resolve this? Can I go to the label and add a user? Or do I have to do it from the user? I mean it doesn't show up.


KACE Server  Current Version: 9.0.270


Thanks!

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