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User Import not working for single user

Hi Guys,


I'm attempting to import a user from our AD to K1000. I've imported other users without any issue but K1000 will not import this particular user. If I use the LDAP browser I can drill down and find the account. When I get to the final screen K1000 shows me the account under the heading 'Users with invalid data, will not be imported'. I've compared the user account to similar accounts but cannot see a difference. Anyone any suggestions?



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Answers (2)

Posted by: WooLian 3 years ago
Yellow Belt
1
Compare all the attributes to a user that the appliance allows for import.  It could be an invalid email address, samaccountname, objectguid, etc.  Make sure that the attribute fields have valid data and are mapped properly.
Posted by: Druis 3 years ago
Third Degree Green Belt
0
Thanks. That didn't work. I have got it working but I don't know how it's working. I manually created the user as a local account with a generic password, but the user now claims to be able to login with his AD password

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