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KACE Product Support Question


Url Parameters for closed Tickets

09/06/2019 281 views

Hello Everyone,


Is it possible to get all closed tickets by today with URL parameters?

Like this for the opended tickets today: http://........../BY_DATE_TICKETS=all_submitted_today&QUEUE_ID=0


something like BY_DATE_TICKETS=all_closed_today


Thanks in Advance

Manuel 

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You could create a custom view. The advanced search would be Time Closed during today. If you named the view Tickets Closed Today the url would end with adminui/ticket_list.php?TYPE=view&CUSTOM_VIEW=Tickets+Closed+Today


Answered 09/09/2019 by: chucksteel
Red Belt

  • This works perfectly :)
    Thank you very much

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