Best Practices Question

Upgrading my K1000 to service pack 3, what is the lowest version of Amp Agent acceptable for still being reachable

02/17/2017 707 views
I am upgrading my K1000 and 3,000 out of 4,450 devices are only on Agent version 6.0, is it mandatory to have all my Amp Agents updated before I upgrade to SP 3 or can I continue to chip away at the agent updates post Server upgrade? Also what Agent versions can i skip over if any to get from 6.0.179 to 6.4.522 and what versions do I need to use in my update process to get all my machines current regardless of the SVC.Pack install
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All Answers

Certified minimal version is 6.2.
But if the agents are still checking in you should be able to check in also with a 6.4 version and can update directly to 6.4.522
I really suggest to run the auto update under Settings | Provisioning | Agent Updates to get all to the latest versions
Answered 02/18/2017 by: Nico_K
Red Belt

  • Thanks for the Assist Nico, Worked like a charm. I have been working my way through creating labels for provisioning. I was told by support I need to update Agents at every level from 6.0 until I get to 6.4, according to them I can't skip over any versions?

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