We’re having lots of trouble deploying images now after we applied the new update to 3.6.98680. I noticed the changes in the GUI but I can’t figure out why our images won’t deploy. We need help as I do not have the time to troubleshoot this myself.

I first tried an image for the Optiplex 7010. It failed. I then tried deploying an image for an Optiplex 790, it failed as well. I looked in Progress>Manual Deploymentsand for both I see them still progress, even though I aborted/canceled the deployments themseves. I’m also having trouble finding the appropriate logs to try and see why they’re failing. What’s going on here?

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  • I had an issue just like this after upgrading. I believe I just removed the mid level task and it took care of the problem. Right now I have the same basic pre-install tasks then nothing under mid level and images deploy perfectly.
  • Thanks guys, but neither of the suggestions worked. I removed the Fix BCD mid-level task and the Get Computer name pre-install task. I'm still getting the same error as shown above in my earlier post with attatchments.

    Now I see something I hadn't earlier. In the deploy log I see a line that says the following: "Failed write for D:Dell\Drivers\2PFYM\OpenCL\OCLSetup.exe: (112) there is not enough space on the disk."

    It looks like it thinks D is the OS partition instead of C: How do i fis this? Dell support still hasn't gottteb back with me and i opened the ticket since Monday!
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If you notice in your graphic, KACE now automatically applies a fix for the BCD called "Fix BCD". Remove your mid-level task and that should fix the issue.

Answered 05/07/2014 by: Tentacle Master
Fourth Degree Black Belt

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I've had this happen as well when you have an executable in the pre-install tasks.  I notice you have the get computer name task. If you open the task, download the exe to your desktop, zip it up, upload the zip file in it's place it will probably work. I know it doesn't make a lot of sense but that was the work around that has worked for me.

Answered 05/07/2014 by: Timi
Seventh Degree Black Belt

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In the Tools tab download  K2 Advisor  run that clean up your  post installs

If your using wim images  check the box  "Use Driver Feed" and maybe check "Include debug output in log"  and  The Task Error Handling   I set it to prompt on errors.

Preinstall  "Collect Computer Name" should be on top

Mid level task " Apply Computer Name"


Answered 05/08/2014 by: TimHR
Orange Senior Belt

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