Systems Management Question
Uninstalling software with KACE
09/07/2016 4020 views
I would like to start uninstalling software with KACE. My first task I want to complete is uninstalling Mitel/MiCollab from a few computers since those users no longer need it. We upgraded most users to Version 7.1 fine but I still have some that have 6.0, 5.1, and 5.0. Now.... when I go to my software inventory and search for Mitel and it displays the list there is one link for "Mitel Unified Communicator Advanced 5.1" which displays 3 users and the computers.. I need to uninstall all of that. So... when I go to the uninstall wizard in KACE Scripting > Config Policies > Uninstaller and I search for the software there. It lists "Mitel Unified Communicator Advanced 5.1 (220.127.116.11)" But it lists it 3 times. The same for 5.0 which is listed 5 times and 5.0 has 7 users with it. So may question is, why are there multiple entries for the same software and version? Does it matter which one I choose? I know after saving it then I can select the computers I want to uninstall it from. But mainly why are there multiple entries for the same thing and does it matter which I choose?
Community Chosen Answer
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Find the uninstall strings for each version from the software inventory records. From there create a batch file to uninstall with one line for each uninstall string in the batch file. Target the machines that have one of those versions with the batch file, using a kscript.
Answered 09/07/2016 by: rockhead44