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KACE Product Support Question


uninstall using Managed Install

02/05/2016 777 views
Hi 

anyone tried uninstallation using Managed install, im not getting any luck.

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Answer Summary:
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Comments

  • Is that command correct? There is only one "L" in Uninstal.exe in your path.

Answer Chosen by the Author

1
Hello,

you may need to specify a switch to make the uninstaller silent.
Be sure that the file that you are calling really exists and that the Managed Installation is associated to the right software record.
I use it regularly and works fine.
 Kind regards,
Marco - StockTrader
Answered 02/05/2016 by: StockTrader
Red Belt

  • Hi Marco

    Thanks. Im trying to uninstall Mario game exe file..should I upload the Mario exe file or zip them and upload them? im testing whether uninstall works via MI, so dint include silent switch, I wanted to see if uninstall window pops up. can u share any screen of your uninstallation settings

    Is it possible to uninstall games like NFS need for speed using managed install? because some times scripts dont deploy or hangs and doesnt work..to make NFS uninstallation work, do we need to zip the entire game file and upload to it to software portal? to make it work
    • Hello,

      1-In the inventory view click on one of the devices that has the software that you want to remove installed

      2-have a look in the the Installed Programs section of the inventory if the software you want to remove is detected

      3-In the managed installation select that exact software in the Software drop down. If does not appear there untick the checkbox "Only Display Records With an Associated File"

      4-your override software installation seems fine (make it silent possibly)

      5-Remember to set one or more target devices or labels containing them and to set the Execution to Anytime.

      Save it and force the inventory on the target machine(s)

      Kind regards,
      Marco - StockTrader

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