KACE Product Support Question

Unable to PXE Boot to K2000 due to TFTP server use

04/14/2015 2745 views

Hi guys,

Working on installing the K1 & K2 for a large university and we have an issue getting the clients to PXE boot to the K2000.  I'm not a network guy so I don't fully understand some things but the issue is the university has IP phones and they require the TFTP server.  If we setup the K2000 for this the phone system would crap out (what I was told).  We tried different vLan's to see if anything would work but according to the network boss it's the TFTP reply it's looking for.

Booting from a USB flash drive does work BUT they don't want every technician (24) to have to carry a flash drive.  They want the tech to be able to PXE boot and continue on.

The university has three large campuses and they are spread out over the city.  They have 180+ vLan's and close to 2K machines.  They just became a Dell shop and are starting to replace all machines with Dells so they figured this would be the best way to start imaging them.

Anyone have any experience with large rollouts like this? 

Thanks. Russ

2 Comments   [ + ] Show comments


  • You should be able to put the phones and machines on different vlans and configure dhcp options on a per subnet basis to point to either server. Most places set the dhcp options 66 and 67 on a global basis to save time, you need to set them on a per subnet basis
  • The system here is setup so the PC's go through the IP phones. Was told they would have to have two vLan's at each location for this. Hope that make sense.
    • Yea we are on verge on going voip and that is one of the things they are taking into consideration. The phones need to support multiple vlans so they boot on one subnet and the computer plugged into them boots on another subnet. You need to find out if yours support this and set up 2 vlans at each location and configure the valns for either tftp or pxe settings in the options.

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