Unable To Push Zip File through KACE
08/17/2015 3297 views
I'm having some trouble pushing a zip file as a managed install through our k1000 appliance, I created an MSI package to install a Firefox browser and the msi itself works. I then created a batch file to run the msi and place a shortcut of the Firefox browser on the public desktop using a vbs script. When I run the batch file itself it works: it runs the msi and places a shortcut on the public desktop. Here is the code in the batch file:
msiexec /i FirefoxInstall.msi /qn /norestart
echo Set oWS = WScript.CreateObject("WScript.Shell") > CreateShortcut.vbs
echo sLinkFile = "C:\Users\Public\Desktop\Firefox.lnk" >> CreateShortcut.vbs
echo Set oLink = oWS.CreateShortcut(sLinkFile) >> CreateShortcut.vbs
echo oLink.TargetPath = "C:\Firefox\Firefox\firefox.exe" >> CreateShortcut.vbs
echo oLink.Save >> CreateShortcut.vbs
Here is what I have in the managed install itself:
What happens is the push places a blank shortcut on the desktop, and nothing from the msi is installed. The msi is supposed to simply place Firefox browser files on the C drive under C:\Firefox. I'm assuming its because KACE is not properly extracting the msi packaged inside of the zip file the batch file also sits in. This push used to work, and has suddenly stopped working. I thought that KACE automatically unzips zip files if it detects any? Please advise, I'm at a loss on this one. Thanks!
Answer Chosen by the Author
Please log in to answer
uncheck delete downloaded files to help trouble shoot. You then should find the install under C:\ProgramData\Dell\KACE\downloads\xxx where xxx is a numbered directory that corresponds to the id of the MI.
Answered 08/17/2015 by: SMal.tmcc