/build/static/layout/Breadcrumb_cap_w.png

Miscellaneous Question


Unable to locate the "Ticket Run Log"

10/28/2016 737 views
I have a Virtual K1000 running version 6.4.120756, I created a new ticket rule to notify a distribution group when a new ticket is entered, I have set this up in my Dev environment however which is completely isolated with SMTP turned off and also removed from our F5. I read in an IT Ninja article that you can check ticket run log to see if it generated the e-mail. Anyone know where this is located?
0 Comments   [ + ] Show comments

Comments


All Answers

1
Go to
> Settings    > Logs
- Choose at "Log:" the log you want to take a look at.
Answered 10/31/2016 by: svmay
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ