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10/28/2016 672 views
I have a Virtual K1000 running version 6.4.120756, I created a new ticket rule to notify a distribution group when a new ticket is entered, I have set this up in my Dev environment however which is completely isolated with SMTP turned off and also removed from our F5. I read in an IT Ninja article that you can check ticket run log to see if it generated the e-mail. Anyone know where this is located?
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Go to
> Settings    > Logs
- Choose at "Log:" the log you want to take a look at.
Answered 10/31/2016 by: svmay
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