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Un-Install issues with Wise MSI packages

Afternoon all

I have re-packaged a number of applicaitons (using WISE snaphot and smart monitor) recently from 3rd party vendors that have each taken ages to compile into a working MSI. Once finished the resulting MSI's have all functioned as the applications should do and all seems okay. However.....
When i came round to un-Installing each of my MSI's i have found that i have been getting all kinds of strange problems. The most rescent being that when i Un-Install my package for IBM Client Access you can't seem to run ANY other MSI on the machine as it brings up an 'Internal Error 2896. WiseNextDlg' message...
This is just the latest in a long stream of bizzare un-install issues i haev had with packages i have created when trying to remove them (other problems after Un-Install often relate to hardware)

Has anyone else had any issues with Un-installing MSI packages that you have created with Wise???
I have tried to run the installs, and Un-installs in verbose logging mode to see if anything un-toward is going on but all looks okay, and i don't really know where to start troubleshooting my WSI projects before re-compiling...

Any assistance, advice, and/or re-packaging best practise techniques will be greatly appreciated.

Thanks fellow comrades...
I look forward to hearing your responses

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Answers (2)

Posted by: MDG534621 18 years ago
Senior Yellow Belt
0
Doug I was told that the purpose of Smart Monitor was the following

'Smart Monitor will identify the order in which files are installed, registry keys installed/modified etc'

It will then ensure that when you run you compiled MSI the files are installed in the same sequence as the original source installation.
Posted by: tomwoollard 18 years ago
Yellow Belt
0
Thanks for your responsese guys. I will play around with this toady and let you know how i get on...
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