two software versions, listed in inventory, only one actually installed.
We have a group of users who are currently using quicken 2010. We are planning to ugprade them to Quicken 2013 Rental Property. I have an installer and it seems to be working-it is able to push out, uninstall the old version and install the new one without much issue. However, when the machine checks back in, it lists both the 2010 and 2013 versions of Quicken. Add/Remove programs only shows 2013, there does not appear to be any other reference to the old version in the program directory, nor is there any shortuct anywhere to the 2010 version.
Has anyone seen anything like this in quicken or any other program and if so how did you get Kace to drop the old version?
Could there be some kind of deep registry key its looking for?
Community Chosen Answer
Create a script that removes the following registry key info :)
Delete this Registry Value:
C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Quicken 2010\
Delete This Key: