KACE Product Support Question

Trying to update K1000 server appliance (can't open output file)

02/04/2015 3231 views
I am trying to update our K1000 server appliance from version 6.0.101863 to 6.2.109329. I see the update notification on the Home Dashboard and go to the Appliance Updates page. It shows our current version and the available update version and has a Update Now button to the right. When I click on the Update Now button, an error pops up saying that it "can't open output file". I have no idea what this means or how to allow it to open the output file in order to do this update. Any suggestions?
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All Answers

try manually downloading the kbin and apply it.

Answered 02/04/2015 by: SMal.tmcc
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