Tickets Submitted to Service Desk are now showing some header code
We never had this issue before but now some users when they submit emails to the KACE Service Desk they are coming across similar to this:
Not sure what may have triggered this change. Any ideas? Usually we let them know we could not decipher the message and they submit it a 2nd time and it comes across clearly.
Please post the version of the SMA.
If you are on 10.2.234, you may want to apply this hotfix.