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Tickets and comments that are created by eMail are completely unreadable.

If someone opens a ticket per eMail we just get crap in the comment fields.


a Mail with the content


"ÄÄ

ÜÜ

ÖÖ"


changes to Questionmarks.


??


?


??


?


??


?


?


Anyone an idea?


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Answers (1)

Posted by: chucksteel 4 years ago
Red Belt
2

Open a ticket with support. There is a hotfix they can apply.

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