KACE Product Support Question
Ticket rule to change the owner of the ticket to the "submitter"
10/07/2015 1722 views
In an effort to create a change management ticket routing i am trying to create a rule that based on the ticket status changes the owner of the ticket to the "submitter". I have looked in the wizard but there is no variable option to change the owner value to.Does anyone know the KACE sql id for the "submitter"?