KACE Product Support Question

Ticket rule change owner to updater

09/24/2018 249 views
I habe already the sql selection. Now i want to make an update.

I want to set the updater from the ticket as owner. How i have to make the sql code?

Thanks and regards

btw: Why is my first question been deleted?
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All Answers


So whoever changes a ticket in any way becomes the owner? Not just the first person to do it? What should happen if the submitter changes the ticket?

Answered 03/15/2019 by: JasonEgg
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