Ticket is allowed to be created without selecting a category
My service desk tickets have their category field set to a default value of 'undefined' or blank. Even though the category field is set to 'always required' and the value is 'undefined', the ticket is still being created. Has anyone else come across this problem or a fix to this problem?
1 Comment
[ + ] Show comment
-
Having this same issue... Any luck? - closetgeek 10 years ago
Answers (0)
Please log in to answer
Be the first to answer this question
