I have a 'Servers' label that started out with an LDAP label, but I had my LDAP query incorrect and this "Servers" label applied to numerous workstations. I have since deleted the LDAP label and now I'm stuck with a regular label listed under 'Label Management' with 900+ machines associated to it. I get the message "This label can not be deleted until it is no longer configured in the services listed in the Label Uses."

Even if I look at the list of machines via the 'Inventory' tab, when I select the machines with a checkbox, I can't choose to 'Remove Label>Servers' to disassociate it with the machine(s). Within the computer's detail I can see that it is in fact associated to the 'Servers' label and I can remove it from that view. I don't want to have to click into all 900+ computer details to remove the label association if I don't have to. Anyone else run into a pesky label that just won't go away. Any help would be much appreciated. Thanks.
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  • So how do I determine what services are configured in the Label Uses? I have some imported labels that don't appear to be associated with anything. They are not assigned any usage details and they aren't even enabled. Thanks for the help.
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You could use a custom ticket rule to remove all systems from the label. However, this would be performing deletions in a table in the database, and DellKACE would most definitely advise against it.

Basically, a label can't be assigned to anything - machine or otherwise - in order for it to be allowed for deletion. Make sure you don't have any filters applied to the label - LDAP or SQL.
Answered 11/10/2011 by: airwolf
Tenth Degree Black Belt

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Another option would be to convert it to a smart label; then asosciate a query that would return 0 results; Like OS name contains Adobe. As machines check in they remove themselves from the label, then it's easy to remove the stragglers or delete the smart label and consequently the manual label once everything is unassigned.
Answered 11/10/2011 by: cblake
Red Belt

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From the inventory tab if you view by that defunct label then you can pick the machines 150 at a time and use the choose action menu to remove the label. This will take you about a dozen clicks for all 900.
Answered 11/10/2011 by: GillySpy
Seventh Degree Black Belt

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