KACE Product Support Question

ThinkStation Image Deployment and Boot Environment

03/18/2015 1165 views
I've been trying to deploy a "golden" image back to a ThinkStation P300 and it always errors out in the same place.  I changed my diskpart and format pre-install tasks to reflect what was in this article -- https://support.software.dell.com/k2000-systems-deployment-appliance/kb/112435 but am still having the same problem.

Does anyone know if I need to use the recovery DVDs that come with the ThinkStation to create the boot environment?  IBM does not provide a "vanilla" Win7 disk.  The recovery DVDs have both the OS and applications mixed on all DVDs. 

Thanks for your help!
1 Comment   [ + ] Show comment


  • I am sysprepping. I'll update this thread when I create a new source media. Thanks!

All Answers


>it always errors out in the same place
We'll just guess where that place is, shall we?

I'll bet it's at the partitioning stage, in which case you'll need to (using SCCM terms, as I don't know the Kace environment at all) inject the driver for the P300's drive/controller into the image.

Answered 03/19/2015 by: VBScab
Red Belt

the only drivers the KBE needs is the Network and Storage drivers.  If you are doing the pretasks you must have the correct network driver.

you may need:
Intel RAID/AHCI Haswell driver for Windows 7 (32-bit and 64-bit) and 8.1 (64-bit) - ThinkCentre E73, E93, M73, M83, M93, M93p, M93z/ThinkStation E32, P300

As VBScab stated we are not mind readers so where did it exactly fail in the deployment?

Answered 03/19/2015 by: SMal.tmcc
Red Belt

  • As it was applying the image -- it always stops at c:\Recovery\WindowsRE. I have as my pre-install tasks Clean Partitions from Disk 0 and Format C: as NTFS. My mid-level task (which it doesn't get to) is Create and Copy BCD files.
    • The KBE is created from files in the WAIK or WADK on your tech station, it has nothing to do with the disks that came with the computer. If you are using the OEM disk to apply a sciprted install that could be a problem. So is the step "apply image" running when it hangs? If so it is usually a bad source media. Lets get some more info here. are you doing a captured image deployment or a scripted install?
      • It is on "Apply Image" when it hangs. The source media that I have now is Win7x64 (a "vanilla" Win7). I have a captured image.
      • Let me know what a new source media does. Are you syspreping?
Here's what I did (thanks to Dell support):
1.  Run driver feed
2.  Run double-driver (http://www.softpedia.com/get/System/System-Info/Double-Driver.shtml) to backup drivers
3.  Added drivers to drivers_postinstall
4.  Downloaded WAIK (was using WADK)
5.  Opened Media Manager to WAIK folder and started upload to create new KBE file
Answered 03/23/2015 by: lnovak
Third Degree Blue Belt

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