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K2000 System Image Capture

Hi

I am trying to capture a system image from a laptop. I have ran Sysprep, but when I boot into the KBE, select System Imaging, the 'Capture Image of this machine' option is not displayed. I only have the option to Deploy image to this machine. I have looked on various forums and cannot find a reason for this. Has anyone come across this before and know how to resolve it?

 

Thanks


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Answers (2)

Answer Summary:
Corey's response below, resolved my issue. I was trying to capture from the RSA, rather than the the K2000.
Posted by: cserrins 5 years ago
Red Belt
2

Top Answer

If "Capture Image" is not displayed, then you are connected to a Remote Site Appliance.  You can only capture to the K2000.

-Corey

Comments:
  • Thanks, Corey. You are spot on, it is an RSA.

    Thanks again - OstwaldIT 5 years ago
Posted by: SMal.tmcc 5 years ago
Red Belt
1
you could have booted to the wrong bit kbe  (x86 vs x64)

Comments:
  • Thanks for your reply too. I was on the RSA. - OstwaldIT 5 years ago
 
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