Software Deployment Question

Synaptics - Vertical Scrolling

01/18/2012 2448 views
Hi guys,
while packaging some drivers the last few weeks I've noticed a strange behaviour with
the Synaptics Pointing device on Notebooks.
In most cases the vertical scrolling feature on the TouchPad will be activated after the
installation but unfortunately not always!
Does anybody know why this is happening and if there is any possibility to activate this
feature through the registry or something else? I was searching for hours and tried many
things but i couldn't find a solution for this.

Thanks in advance and kind regards
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All Answers

Severin, this really has nothing to do with packaging, does it? Your question would best be posted on Synaptics' own forum (if they have one) or somewhere like Tom's Hardware.
Answered 01/19/2012 by: anonymous_9363
Red Belt

Okay, i think i've got the solution. In case that anyone else will encounter this problem i wanted to share it here:

In the properties of the mouse device i saw, that the touchpad has a hardware ID which identifies the device as a
specific Synaptics touchpad (in my case SYN010F).
In the .inf file for the device driver i noticed that for every hardware ID there is a section which provides the needed
information about which files and reg keys need to be installed for the given touchpad model (Also, if the vertical scrolling
feature shall be enabled or not!)
As the hardware ID for my touchpad wasn't listed in the .inf files i tried out, the installer has chosen a hardware id from
the "compatible devices" list. In this case there has only been installed a standard driver without any configuration.

After a quick search in Microsofts Update Catalog where i used the hardware ID as search term i got the needed
driver version immideately, wrote a simple script which silently installs the utility and voila!

BTW the Microsoft Update Catalog is a great resource for odd device drivers!
Answered 01/24/2012 by: Teitan
Senior Purple Belt

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