Summary contains HTML tags since going to version Version: 6.4.120756
Since upgrading to the above version the summaryon all of our tickets now have the HTML tags is anyone else experiencing this?
Example below:
.<br /><br />First quote is for the Casio projector.
.<br /><br />First quote is for the Casio projector.
This is very annoying when going through a long summary and trying to read it. 
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Posted by:
KACE_Irwin
8 years ago
Do you have a service request opened? If you do, can we get the SR #? If not, can you open one up and reference this KB article so we can try to address your issue? The fix is supposed to be in service pack 3 but there isn't currently an ETA on when that will come out.
Link: https://support.software.dell.com/kb/189969
