KACE Product Support Question

Submitters getting emailed

01/30/2017 321 views
It seems that submitters are now getting emailed through KBOX by comments that are marked "owners only". It started happening since sometime last week. I have done no updates or changes.  Any advice, or what to check?

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All Answers

First check the system rules for the queue configuration to see what options are selected. If you are using a custom rule then check the syntax to see if it might be matching incorrectly.
Answered 01/31/2017 by: chucksteel
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