/build/static/layout/Breadcrumb_cap_w.png
10/27/2015 877 views
when I send in a ticket via email that includes @submitter etc.. the user does not get created but if I send in via formstack the user does get created.
1 Comment   [ + ] Show comment

Comments

  • Not to revive old threads, but I just ran into a very similar problem. If the fields are not populating, check to see if there is ANY text prior to the variables (like @SUBMITTER). If there is anything before those codes, the fields will not populate.

There are no answers at this time

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share