KACE Product Support Question

Stopping KSWMeterSvc service

11/04/2016 2522 views
any   options to stop  KSWMeterSvc services on all machine from K1000 web gui?
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Answer Chosen by the Author

If the machines aren't set to meter software usage via label then the service shouldn't be running, at least that is my understanding. That change won't take effect until the next time they check into KACE.

Another way to find machines that are running the service would be to create a custom inventory rule with ShellCommandTextReturn(sc.exe query "Dell KACE Software Meter")
That will return the status of the service and you can create a smart label where that CIR contains RUNNING. Then you can target that label with a script that runs the command the disable to service.

Answered 11/04/2016 by: chucksteel
Red Belt

All Answers

Not that I am aware of.  On our client machines we ended up blocking it via a group policy.  What issues are you running into?   We were seeing locked files.  
Answered 11/04/2016 by: Jbr32
10th Degree Black Belt

  • KSWMeterSvc is consuming almost 3 GB of RAM on many computers..machines are completely dead
  • This thing hogs CPU. We enabled metering once years ago for a mi ute but promptly disabled it. Dont need it. Ever since we have some or maybe all laptops and VMs showing hogging CPU by this service. Can you share the gpo you made to disable the service?

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