Sprint PCS Connection Manager

I am trying to package Sprint PCS Connection Manager 3.07.037 with the Research in Motion USB drivers. I created a transform which when I am running without the /q, I can see that the option to install the Research in motion drivers is checked, and if I continue the install does install the RIM drivers. But when I run in quiet mode, the drivers do not get installed. I followed the packaging tips in Appdeploy for this software by creating a custom transform.

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Answers (9)

Posted by: Chipster 13 years ago
Blue Belt
I've got an automated install for hte PCS connection manager for use with the Phone as Modem install which should be the same as what you're looking to do. I'm not using a transform, just 2 command line properties:


The 2nd one triggers the RIM drivers.

give that a shot and see if it works.
Posted by: mbartosh 13 years ago
Yellow Belt
Thanks for your reply, but the silent install is still not working. It likes the command-line parameter CB_INSTALLRIM=1, and looking at the log file in verbose mode, it looks like the driver is installing, but doesn't. If I run in nonsilent mode with the command-line, the RIM drivers are selected, and then continuing on, the install is successful, but when I add a /q or /qb, and run the install the dirvers do not install. One thing I notice in the log file from a failed install is that the lines related to the RIM driver are truncated (shorter than the successful install).

Someone at Sprint is also looking into it. If you have any ideas, please let me know. I will let you know what I find out from Sprint.
Posted by: jmcfadyen 13 years ago
5th Degree Black Belt
when this happens it is because when you run in /q modes parts of the InstallUISequence will be dropped.

Therefore something that is executing in the InstallUISequence table is not happening when you run the /qb- or whatever switches you are using.

different switches apply different results to this statement.

therefore you need to be looking for whatever is happening in the UI when you run manually and move it to the InstallExecuteSequence table.
Posted by: JdotQ 13 years ago
Senior Purple Belt
Did you add the property LIMITUI=1 in the transform? You can add this to force the install to run in quiet mode without having to use the /q switch on the cmd line
Posted by: legends92 13 years ago
Senior Yellow Belt
I'm having the same issue. For one reason or another, if you run the setup file with a /q , /qn, /qb , or LIMITUI=1, it does not work. I even tried the suggestion from 'Chipster, it didn't work either. My only option is to to AutoIt.
Posted by: nheim 13 years ago
10th Degree Black Belt
Hi Danny,
please fire up the MSI in ORCA and select the 'Condition' table.
There you see the properties, which are needed to install the different drivers.
Hope, this gives you some progress.
Regards, Nick
Posted by: legends92 13 years ago
Senior Yellow Belt
I will try that. I'm actually in contact with Sprint and they provided me a document on how to install the application silently. There instructions were to run the following command which yielded the same results:

msiexec /qn /i "<path>\Sprint Mobile Broadband for Phone as Modem.msi" CB_INSTALLRIM=“Yes”

I replied back to the person who provided the document with my results and I hope to get an answer tomorrow. I honestly think who ever created the installer never actually tested it silently to install the BlackBerry drivers.
Posted by: legends92 13 years ago
Senior Yellow Belt
One more note:

I ran the installer with /qb swtich and received the error message below:

Posted by: legends92 13 years ago
Senior Yellow Belt
Sprint has confirmed that v3.07.043 does have a bug with silent installation. They recommend using v3.07.040 for now. v3.07.044 will be available sometime in December.
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